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Expert FreeSWITCH customization, dialplan engineering, and platform development
Our FreeSWITCH developers build high-performance telephony applications including predictive dialers, IVR systems, conference bridges, and call center platforms. We leverage FreeSWITCH's modular architecture for maximum flexibility and scalability.
FreeSWITCH is the backbone of many high-volume dialer and contact center platforms—and CloudUCaaS is among the most experienced FreeSWITCH development teams in the industry. We engineer dialplans, ESL integrations, custom modules, and clustered deployments that handle predictive dialing, IVR, conferencing, and media processing at scale.
80+
FreeSWITCH deployments
10K+
Concurrent channels
35+
Custom modules built
40+
Dialer platforms live
We design XML and Lua dialplans for inbound routing, outbound campaigns, IVR trees, and complex call flows. Every dialplan is documented, version-controlled, and optimized for low post-dial delay.
Connect FreeSWITCH to your CRM, billing, analytics, and web apps through Event Socket Layer integrations. We build real-time event processors for call control, agent dashboards, and automated workflows.
High-availability FreeSWITCH clusters with shared media, health checks, and automatic failover. We profile and tune systems for maximum channel density and sub-second call setup.
A proven five-phase approach that keeps projects on track, transparent, and production-ready.
We map requirements, review existing systems, and design a scalable architecture aligned with your goals.
Wireframes, technical specs, and proof-of-concept builds validate the approach before full development.
Two-week sprints with demos, code reviews, and continuous integration keep delivery transparent.
Load testing, security audits, and staged rollouts ensure a stable production deployment.
Post-launch monitoring, performance tuning, and feature enhancements keep your platform evolving.
Organizations across telecom, SaaS, and enterprise rely on CloudUCaaS for mission-critical communication software.
Outbound call center dialer platforms
IVR and self-service voice applications
Conference and bridge services
Telecom media servers and transcoding farms
We combine deep telecom expertise with modern software engineering to deliver platforms that perform at scale.
Built dozens of predictive and progressive dialer systems on FreeSWITCH for global clients.
Architectures that handle 10,000+ concurrent calls with sub-second setup times.
Connect FreeSWITCH with CRM, billing, analytics, and web applications seamlessly.
A glimpse of the communication platforms, dashboards, and integrations we build for our clients.
Technologies & Tools
Yes. We provide complete migration services including dialplan conversion, testing, and zero-downtime cutover.
Absolutely. Our C/C++ developers create custom modules for specialized media handling and routing logic.
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Let's discuss your freeswitch development requirements and build a roadmap tailored to your business.