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AI-powered live chat with chatbot automation and omnichannel inbox
Engage website visitors with intelligent live chat. AI chatbots handle routine queries, seamless agent handoff, co-browsing, and integration with your CRM and ticketing systems.
Engage website visitors with AI-powered live chat that resolves routine questions instantly and escalates to human agents when needed. Embeddable widget, visual chatbot builder, co-browsing, proactive triggers, CRM integration, and unified inbox alongside SMS and email — built to increase conversion and reduce support load.
24/7 bot
Availability
Up to 35%
Conversion lift
Seamless
Handoff
Built-in
Co-browse
Train chatbots on your FAQs, product docs, and help articles. Visual flow builder handles multi-turn conversations with buttons, carousels, and conditional logic before escalating to agents.
When bots reach their limits, conversations transfer to agents with full transcript context. Co-browsing lets agents guide customers through complex workflows on the same page.
Trigger chat invites based on time on page, scroll depth, or cart value. Track visitor journeys, bot containment rates, and agent CSAT to optimize conversion funnels.
Organizations across telecom, SaaS, healthcare, finance, and retail rely on CloudUCaaS platforms for mission-critical communication.
E-commerce pre-sales and cart recovery
SaaS onboarding and in-app support
Banking and fintech customer service
Travel and hospitality booking assistance
What sets this platform apart for enterprise deployments.
AI chatbots resolve common queries instantly, any time.
Proactive chat triggers increase lead capture by up to 35%.
Manage chat alongside email, SMS, and social from one dashboard.
A glimpse of dashboards, workflows, and interfaces included with this product.
Integrations & Compatibility
Yes. Train the bot on your docs, FAQs, and product catalog.
Yes. Agents can co-browse with customers for guided support.
Schedule a personalized demo of Live Chat & Chatbot Platform tailored to your business requirements.
